Welcome to Your One Stop Boating & Fishing Store

Customer Service

We strive to provide you, the customer, superior support and the lowest possible prices. We try not to spend money on advertising and rely on word of mouth sales with a high rate of success.

Shipping & Delivery

Our shipping policy is primarliy FEDEX Ground or UPS ground. Should you want a quicker shipment call or e-mail for shipping quotes.

Some items require special shipping requirements. If your order was marked as such, we will send you a seperate shipping quote. Should you decide not to purchase items, a prompt refund will be provided.

Alaska, Hawai, Guam, Pertorico and all over seas orders please e-mail or phone for shipping rates and or customs duties.

Privacy & Security
 We use PayPal as payment gateway and all Credit Card information is protected through Paypal. We do not store any of your Credit Card information on our site.
Your privacy is important and we will not/donot share any of your personal information with other sites.
 
Returns & Replacements

Our return policy is products must be in unused condition with original packaging within thirty days. Returns must be authorized by calling in or e-mail us for verification and approval prior to return. . There is a 22% Restocking fee for orders not under returned to manufacturer under warrenty Damaged or defective items must be returned to Manufacturer according to their individual warranty policy. .Shipping is not refundable and customer is responsible for return shipping costs.

Products defective should be sent to manufacturer directly with your receipt for repairs or replacement. Fishkatcher Industries will assist in contacting manufacturer if needed or any issues arise.

Ordering
We encourage online ordering however if you have specific needs we do accept phone orders. If an order cannot be filled for any reason your payment will be returned with an e-mail stating what your order could not be fulfilled. If there is an extended back order You will be notified and given the option to wait or get a full refund.
 
Payment, Pricing & Promotions
We make every effort to describe products to the best of our ability however mistakes do happen. We are not responsible if an item is misrepresented or mis priced. We reserve the right to cancel an order if there is an error.